ICT Annual Support Contracts
ICT Annual Support Contracts
Rate Sheet for FY 07/08
| Server Support - PC, Mac, and Unix | ANNUAL RATES | ||||
|---|---|---|---|---|---|
| ITEM | ITEM | Server | DBA Service | Backup Service | Machine Room w/ UPS |
| Server MS Windows Mac | These are servers that have been set up by ICT. Included in this service is maintaining all OS services packs and patches, current anti-virus software, and remote and onsite OS troubleshooting. This service requires exclusive administrative access be managed by ICT. | 2573 | Negotiated | 840 | 252 |
| Server Unix (Production) 24x7 Support | These are servers that have been set up by ICT to run in a production mode and have to be up during business hours with maintenance scheduled off hours. Included in this service is maintaining all OS services packs and patches, current anti-virus software, and remote and onsite OS troubleshooting. This service requires exclusive administrative access be managed by ICT. | 3024 | Negotiated | 840 | 252 |
| Server Unix (Non Production) More than 5 clients | These are servers that have been set up by ICT. Included in this service is maintaining all OS services packs and patches, current anti-virus software, and remote and onsite OS troubleshooting. This service requires exclusive administrative access be managed by ICT. | 1512 | Negotiated | 840 | 252 |
| NC=No Charge, NA=Not Applicable | |||||