Office of Planning and Information Technology (CIO)

Information and Communication Technologies

ICT’s vision is to create an environment where the university community is able to use information technology efficiently and effectively to support its mission as a leading teaching and research university. ICT provides computing and communication infrastructure: the voice, video, and data systems that provide access to the information facilities of the university and to the information resources of the world; and the systems and applications that support the daily operation of the university, its research and its instructional needs. The rapid growth in knowledge and the pace of technological change, particularly in information and communications technology, demand increasing electronic access to information and the integration of technology throughout the university's programs and activities. ICT’s goals, developed from the University’s Strategic Directions, include:

1. The learning, research, and creative efforts of students and faculty in all disciplines must be supported, and their divergent needs addressed.
2. Ensure the integration of the most current information and technology into instructional programs to prepare students to compete in a rapidly changing world.
3. Ensure access to high-quality electronic systems, networks, and technical support staff, sufficient to meet the needs of students, faculty, and staff throughout the university.
4. Maintain and expand the critical information resources and services of the university.
5. Provide student support services that meet student needs and improve student satisfaction and performance

ICT Organization

1. The CIO's office provides communication with the institution and planning, direction and management for the ICT divisions.
2. The Computing Systems division provides computing facilities and technical support to the institution.
3. The Instructional Support Services division provides facilities and technical support for instructional technology, supporting students and faculty.
4. The Telecommunication and Networking Services (TNS) division provides voice, video, and data systems and services, and the ICT Customer Service Center.
5. University Systems provides technical and programming support for the design, deployment, and maintenance of institutional and departmental application systems.