Help, Support & Training
Help Desk (ICT Customer Service Center)
The ICT Customer Service Center provides computer and helpdesk technical support for all NMSU faculty, staff and students. The Customer Service Center hours of operation are from 8:00 am until 5:00 pm Monday through Friday. Please feel free to contact us at 646-1840 or via e-mail at help@nmsu.edu.
Training Services provides technology training and instruction as well as Professional Development workshops.
PC Support Services provides campus-wide hardware and software support for servers and workstations in the personal computer environment.
ICT Training Services (formerly Scholarly Technology provides academic workshops for faculty and staff on technology such as WebCT and Centra.
DABCC Customized Training Program
CTP offers personalized training programs targeted for employers.
NMSU has made arrangements with a number of personal computer vendors to make it easier for our faculty, staff, and their students to shop for personal computers and get the best price available from each of those vendors.
ICT's Customer Service Center publishes short "how-to" documents explaining common tasks such as changing your email password and obtaining a Global ID.