Discontinued support for NPAPI

Due to the discontinued support for NPAPI (Netscape Plugin Application Programming Interface) which includes the Java Plug in required for Banner INB, users will no longer be able to use Firefox and Chrome to access Banner INB.


Before the end of 2016, users will need to start using Internet Explorer 11 (IE 11).


Below is a helpful FAQ to help guide you through verifying and/or installing IE 11.


Open an active Internet Explorer browser using one of the

following IE icons:

Internet Explorer icon Internet Explorer icon-All blue Internet Explorer icon-3D

Click on the Help pull down menu at the top of the page.

Click on About Internet Explorer   It will indicate which version of Internet Explorer you have.

Internet Explorer11 Version: Update Version:RTM(KB2841134) Product ID:00150-20000-00003-A459


If you need assistance determining which version of Internet Explorer you are running, please call the ICT Help Desk at 646-4357.


If it is determined that you do not have Internet Explorer 11 and you would like technical assistance upgrading your Internet Explorer browser; please call (575) 646-4209 to put in a work order and a technician will come out to help you with the install. If you’d like, you may also put in a work order online through the link below. There is no departmental charge for this assistance. Please use 100763 when asked for an index.




For more information on the discontinue of support click here.