Request a Service–Draft

ICT provides help for students, faculty, staff, departments and student organizations.
Please choose from the list that pertains to you for assistance. 

Classroom Tech, Voice,Computing and Networking

Need help with classroom technologies, voice, desktop & mobile computing, and/or networking services?

Workorder/Trouble Ticket

Request Tracker

Welcome to Request Tracker (RT), ICT’s Enterprise Application Services ticketing system.
RT provides the ability to submit IT application requests simply and easily via a web form.  Please click on Submit RT Request below for your application needs.
Submit RT Request

Systems Administration

Need help with Systems Administration such as domain shortening, SSL Certificate, back up and restore files from/to your computer over the network?

 

Don’t know exactly what you need, submit a general request below.

General Request

 

Request a Sharepoint account

SharePoint Site Request
Departmental Shared Mailbox

Departmental Shared Mailbox
Branded NMSU theme, and a selection of highly customizable themes for use with content that should not be branded (for example a site associated with a grant). We have also a fairly complete collections of plugins preinstalled.
Enterprise WordPress Account

 

Host official NMSU websites and functions. 
Web Application Hosting

 

Virtual machine hosting services a variety of CPU and RAM options
New Virtual Machine (VM)

 

Request storage on Vault, add/remove or modify users
Vault Storage Request

 

Shorten your domain 
Domain Shortening Service

 

Renew or request an SSL cerfiticate
SSL Certificate Request

 

A client/server application that lets you back up and restore files from/to your computer over the network. This service is offered to members of the NMSU community and some affiliates through an annual contract.
Tivoli Storage Manager (TSM) Backups

Super Computing

A client/server application that lets you back up and restore files from/to your computer over the network. 

Account Request

 

This service is offered to members of the NMSU community and some affiliates through an annual contract.
Software Request

 

A client/server application that lets you back up and restore files from/to your computer over the network. T

Project space request

 

Request IP Address

Request a Static IP Address for a device (Server, appliance, etc.)

Dynamic IP or DHCP registration

 

Request a Static IP Address for a device Server, appliance, etc.)

Static IP Request

Digital Signage 

Request to post on the campus TV screens.

Digital Signage Content Request

 

ICT Helpdesk icon

 

For questions regarding your account or other general questions contact the ICT Help Desk Computer Center at (575) 646-1840 or help@nmsu.edu